At 299bt, your privacy is not merely a legal obligation — it is our commitment. We ensure that every piece of personal information you share is handled with the highest level of security and transparency.
We uphold strict data protection standards so you can play with complete peace of mind.
All data transmitted between your device and 299bt servers is protected by 256-bit SSL encryption. This means your login credentials, transaction data, and personal details cannot be intercepted by third parties during transmission.
Member personal data is stored in data centres protected by strict physical and digital access controls. Only authorised personnel may access the member database, and every access is logged for audit purposes.
299bt does not sell, rent, or disclose your personal data to any third party for marketing purposes. Your information belongs to you — we only use it to improve your experience on our platform.
Two-factor authentication is available for all 299bt accounts, adding an extra layer of protection. Even if your password is compromised, 2FA prevents unauthorised access to your account.
299bt operates in compliance with Malaysia's Personal Data Protection Act (PDPA). We respect your right to access, correct, and delete the personal data we hold about you.
If any security incident involving your data occurs, 299bt will notify you within the timeframe required by law. We believe in full transparency when handling any such situation.
When you register and use the 299bt platform, we collect various types of personal information to ensure a smooth, secure, and personalised gaming experience for you. The types of information we collect include:
Information you provide directly:
Automatically collected information:
299bt uses the personal information collected for various legitimate and transparent purposes. We do not use your data for any purpose outside the scope stated in this Privacy Policy without your prior consent.
| Purpose of Use | Type of Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Name, email, phone number, date of birth | Contract fulfilment |
| Identity verification (KYC) | ID document, banking information | Legal obligation |
| Deposit & withdrawal processing | Payment information, transaction data | Contract fulfilment |
| Fraud prevention & security | IP, activity logs, device data | Legitimate interests |
| Customer service communications | Email, phone number | Contract fulfilment |
| Marketing and promotions (with consent) | Email, gaming preferences | Consent |
We also use aggregated and anonymized data for internal analytics purposes to improve the platform, identify usage trends, and develop new features better suited to the needs of Malaysian members.
299bt does not sell or rent your personal data to any third party for commercial purposes. However, in certain limited situations, we may need to share your information with the following parties:
299bt uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several categories of cookies:
299bt retains your personal data for as long as your account is active or as necessary to fulfil the purposes outlined in this Privacy Policy. Following account closure, the retention periods are as follows:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be personally associated with you.
As a 299bt member, you have the following rights regarding your personal data we hold, in accordance with the Malaysia Personal Data Protection Act (PDPA):
You have the right to request a copy of the personal data we hold about you and to know how it is being used.
If your data is inaccurate or out of date, you have the right to request a correction through your account or our support team.
In certain circumstances, you may request that your personal data be erased, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes at any time without providing any reason.
You have the right to receive your personal data in a machine-readable format for transfer to another service.
You may request that the processing of your data be temporarily restricted while we review any data-related dispute.
299bt continually invests in the latest cybersecurity infrastructure to ensure your personal data remains protected at all times. Our security measures include:
The 299bt platform is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18.
If we discover that personal information of a child has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question. Parents or guardians who become aware that their child has registered on our platform are encouraged to contact the 299bt support team immediately.
299bt reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Any significant amendments will be communicated to you via in-platform notifications or your registered email.
The "Updated" date at the top of this page will always reflect the date of the last revision. We encourage you to review this Privacy Policy periodically. Continued use of the 299bt platform after any revision takes effect will be considered your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 299bt, our Data Protection Officer team is ready to assist you.
You can reach us via:
We are committed to responding to all privacy-related inquiries within 3 business days. For official data rights requests, processing may take up to 14 business days depending on the complexity of the request.
Your data is protected, your identity secured. Register today and enjoy a safe, fair, and enjoyable online gaming experience with the Malaysian player community at 299bt.